Privacy policy

Last updated: 07/01/26

This Privacy Policy describes how LIRRO collects, uses, and shares personal information when you visit, use, or make a purchase from drinklirro.com.

For purposes of this Privacy Policy, “LIRRO,” “we,” “us,” and “our” refer to LIRRO.

1. Personal Information We Collect

When you visit our website, place an order, create an account, sign up for emails, contact us, or otherwise interact with LIRRO, we may collect certain personal information.

This may include:

Name
Email address
Phone number
Shipping address
Billing address
Payment information
Order history
Customer support communications
IP address
Browser and device information
Website usage information
Marketing preferences

We may also collect information through cookies, pixels, analytics tools, and similar technologies.

2. How We Use Personal Information

We use personal information to:

Process and fulfill orders
Provide order confirmations and shipping updates
Respond to customer service inquiries
Manage returns, replacements, or order issues
Improve our website, products, and customer experience
Send marketing emails or SMS messages, if you opt in
Show relevant advertising
Prevent fraud and protect our business
Comply with legal obligations

3. Orders and Payments

When you place an order, we collect the information needed to process and fulfill your purchase.

Payments are processed through third-party payment providers. LIRRO does not directly store full credit card numbers.

4. Email and SMS Marketing

If you sign up for LIRRO emails or SMS messages, we may send you updates about product launches, promotions, flavor drops, and other brand news.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in an email.

You can opt out of SMS messages by following the instructions provided in the text message.

Transactional messages related to orders, shipping, or customer service may still be sent even if you opt out of marketing messages.

5. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to operate the website, remember preferences, understand site usage, improve performance, and support advertising.

These technologies may collect information such as:

Pages visited
Links clicked
Products viewed
Cart activity
Device type
Browser type
IP address
Referring website

You may be able to control cookies through your browser settings. Some website features may not function properly if cookies are disabled.

6. Analytics and Advertising

We may use third-party tools and platforms to help us understand website activity and advertise LIRRO.

These may include tools such as Shopify, Google Analytics, Meta, Klaviyo, TikTok, and other service providers.

These platforms may collect or receive information from our website and elsewhere on the internet to provide measurement services and targeted advertising.

7. How We Share Personal Information

We may share personal information with trusted third parties that help us operate our business.

These may include:

Ecommerce platform providers
Payment processors
Fulfillment and shipping partners
Email and SMS marketing providers
Advertising platforms
Analytics providers
Customer support tools
Fraud prevention providers
Professional advisors
Legal or regulatory authorities, when required

We do not sell personal information in the traditional sense of exchanging customer information for money.

Some privacy laws may define certain advertising or analytics activities as “sharing” or “selling” personal information. Where required, you may have the right to opt out of those activities.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, fulfill orders, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.

Order records may be retained for accounting, tax, legal, and business purposes.

9. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These rights may include the right to:

Access the personal information we have about you
Request correction of inaccurate information
Request deletion of personal information
Opt out of certain marketing communications
Opt out of certain targeted advertising or data sharing
Request a copy of your personal information
Appeal a decision related to a privacy request, where applicable

To make a privacy request, contact us at:

support@drinklirro.com

We may need to verify your identity before completing your request.

10. California Privacy Rights

If you are a California resident, you may have additional rights under California privacy law.

These may include the right to know what personal information we collect, use, disclose, share, or sell; the right to request deletion or correction; the right to opt out of certain sharing or sale of personal information; and the right not to be discriminated against for exercising your privacy rights.

To submit a privacy request, contact:

support@drinklirro.com

If we add a formal “Do Not Sell or Share My Personal Information” link or cookie preference tool, it should be made available in the website footer or privacy settings.

11. Children’s Privacy

Our website is not intended for children under 13.

We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us at support@drinklirro.com so we can take appropriate action.

12. Security

We use reasonable administrative, technical, and physical safeguards to help protect personal information.

However, no method of transmission or storage is completely secure. We cannot guarantee absolute security.

13. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or policies of third-party websites. We encourage you to review their privacy policies before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If we make changes, we will update the “Last updated” date at the top of this page. Continued use of our website after changes are posted means you accept the updated policy.

15. Contact Us

For questions about this Privacy Policy or to make a privacy request, contact us at: support@drinklirro.com

For general inquiries: hello@drinklirro.com

LIRRO
500 W. 2nd St., Suite 1900
Austin, TX 78701
United States